Fully remote (within ±3 hours of CET) · Full-time · Reports to the CXO
Our vision: enabling a world of life-changing experiences.
The most important moments in our lives often happen in person. We meet a partner, a co-founder, an investor or a best friend at a gathering we only heard about because we knew the right person.
Our mission: make event curators successful. It drives everything we build. The more curators thrive, the more of these experiences exist, and the closer we get to our vision.
Buenro is a marketplace for destination events. Curators of festivals, conferences and curated gatherings sell their tickets through Buenro, and their guests book where to stay in the same flow, from a private villa to any of 3 million hotels worldwide. Ticketing platforms only see the ticket. We see the whole trip, and we share our revenue with the curators who made it happen, giving them an income stream they've never had.
And it doesn't end when the event does. Curators keep benefiting from the community they built: whenever their members travel again and book through Buenro, the curator keeps earning. We match the price of the accommodation that the user can find anywhere else, so booking with us costs a guest nothing extra, yet every stay rewards the community that brought them together. It's an effortless way for people to give back to the experiences that changed their lives.
Where we are today
Proven in the real world. We've successfully launched our product, guests have adopted the full ticket-and-stay experience with no friction, and results keep beating our forecasts. It's proving to be a compelling solution for event curators.
Signed with leading event curators on multi-year exclusive partnerships, with a strong pipeline of festivals, conferences and destination events across music, business and sport.
Well funded and in a strong position, backed by founder-angels who are deeply devoted to our vision. They're here not for a quick return but for what we're building: bringing people together in real life, and the impact that will have.
A fully remote team with leaders from BCG, Uber, Airbnb, Goldman Sachs, J.P. Morgan and other exceptional companies.
Our culture is fast-moving, collaborative, and deeply caring about the experiences we create and support - both for our customers and within the team itself.
Our app does what it says it does. Now we want it to be special: an experience people love opening, that feels as extraordinary as the events it leads to.
We're looking for our first Head of Design to own how Buenro looks and feels in every product touchpoint, for the guests who attend events and the curators who create them. You'll set the bar for what "Buenro quality" means, and hold the team to it.
This is a hands-on role. You'll be in Figma yourself, designing the moments that matter most: transitions, animations, micro-interactions and visual hierarchy, the details that make a premium product feel premium.
You'll report to our CXO and lead our product design team.
You'll work as a peer to our Product Lead: they own what we build and why; you own how it looks and feels. You'll push each other: the Product Lead drives speed, you hold the quality bar. That tension is intentional.
You'll also work closely with our Brand & Marketing Lead. They shape how Buenro shows up in the world, from social and press to our website and tone of voice. You bring that soul into the product, so the brand doesn't just live in our marketing but in every screen, interaction and message.
The full Buenro journey
You'll own the experience end to end, personally designing the moments that matter most and taking our product from functional to special.
Curators creating their events (B2B). A beautiful, intuitive experience for curators to set up their event and everything it needs, so they can wow their attendees. Buenro has its own soul and brand, but it gives every curator the space to shine through, so each event feels like itself and stands out from the others on the platform.
Guests buying a ticket and booking where to stay (B2C). Guests arrive to buy a ticket, and we turn that into booking their accommodation too. Make this journey seamless and effortless where it used to be cumbersome, with the guest feeling both the Buenro brand and the curator's brand all the way through.
The world of the event. When the event comes around, Buenro becomes the guest's home base: what's happening each day, what to wear, every update and message from the curator. Make logistics beautiful and easy. Whether you're travelling to the end of the world for a festival, everything you need is here, and you can trust that Buenro has your back.
After the event. This is where the social side of Buenro comes alive. Get guests excited to connect with the people they met, build their profile and stay engaged, so someone who came for one ticket discovers their next event, their next trip and their next booking with us, and every booking gives back to the community that brought them there.
Brand in the product
Work with our Brand & Marketing Lead to translate the Buenro world into the product, so every touchpoint feels unmistakably Buenro, whether you're in the app, at the event or receiving an invite.
Build and own our design system, so the team can maintain quality and brand consistency independently.
AI concierge
Our AI concierge will guide guests before and during every event, answering questions and handling logistics. You'll design conversational, AI-led experiences that feel personal, warm, premium and trustworthy.
Leading the design team
Lead and mentor our designers on craft, not just output.
Give final sign-off on design quality before anything goes to engineering.
Hold every design to our brand and quality standards: beautiful, consistent and intentional.
Product quality: a product that feels premium, consistent and unmistakably Buenro.
Curator experience: curators who find it easy and beautiful to create their events on Buenro, and whose brand shines through.
Conversion: a ticket-to-accommodation journey so seamless that more guests book their stay with us.
Engagement & retention: guests who use Buenro throughout their event, build their profiles, connect with others and come back for their next event and trip.
Design system: a system the whole team uses to ship quality work, fast.
Team craft: a design team that levels up under your leadership.
Audit everything that exists: the app, event pages, onboarding, booking flows and curator touchpoints.
Work with our Brand & Marketing Lead to define the design principles that bring our brand into the product.
Build or refine our design system.
Ship your first redesigned high-impact flows.
Portfolio first. Your work makes people want to use the product. This is our most important filter.
You've designed beautiful consumer products where the experience is digital but the magic happens in real life, at companies like Airbnb, Bumble, Hinge, Partiful, Dice, Raya or similar.
You're still hands-on and exceptional in Figma, with a strong command of motion, visual design and interaction details.
You've set or elevated a design system at a startup or scale-up, not just inherited one at a big company.
You have a strong enough point of view to hold the quality bar when speed is being prioritised, and you're pragmatic enough to ship in a fast-moving startup.
You've led and mentored designers, and you're comfortable working with opinionated founders and product leads.
You understand our audience. Our community is discerning and global: people who travel for experiences, belong to tight-knit communities and use the best-designed apps every day. They care about taste and belonging, not mass appeal, and they notice the details.
Experience designing for premium, membership-driven or community products.
Experience designing AI or conversational experiences.
Familiarity with travel, hospitality or events.
Experience shipping on both iOS and Android with attention to platform-specific conventions.
We operate as a fully remote company, enabling work-from-home for all team members. Everyone who joins gets equity through our option plan, so you share in what we build together. We also take time off seriously: generous time off, plus a week each year when the whole company switches off together., and access to at-cost accommodations at Buenro's global bases around the world..
Ready to Take the Next Step? If you're excited about this role, we'd love to meet you! Apply with your portfolio, your resume and a brief cover letter telling us why you want to work with Buenro, what excites you about what we're building, and what excites you about designing for real-life experiences.
Portfolio review
Fit Interview with Recruiter
Interview with Hiring Manager
Take-home case study
Interview with team
Final Interview with CEO
References and Offer
Buenro is committed to creating an inclusive workplace where everyone feels valued. We encourage applications from people of all backgrounds, cultures, and experiences.